WhatsApp, SMS & Email
Communicate with your clients across all channels.
12 articles in this section
Connecting WhatsApp to your CMART account
Link your business number for automated messaging.
5 min read
Setting up your first WhatsApp automation sequence
Send automated WhatsApp replies and reminders.
6 min read
Creating WhatsApp message templates
Design reusable messages for your clients.
4 min read
Setting up SMS reminders for appointments
Ensure clients don't forget their bookings.
4 min read
Building your first email campaign in CMART
Design and send beautiful newsletters.
7 min read
Creating an email broadcast to your full contact list
Send announcements to everyone at once.
5 min read
Segmenting your contact list for targeted campaigns
Send the right message to the right people.
6 min read
Using the CMART email template builder
Create professional emails without coding.
8 min read
Checking email campaign performance (open rates, clicks)
Analyze the success of your campaigns.
4 min read
Understanding SMS credits and costs in South Africa
Manage your SMS usage and billing.
3 min read
Setting up unsubscribe links in email campaigns (POPIA compliance)
Ensure your emails are legally compliant.
4 min read
Troubleshooting — my WhatsApp messages are not sending
Fix common WhatsApp delivery issues.
5 min read
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